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Samsung Galaxy • Slow or full • 5–20 minutes

Apps keep closing by themselves — Samsung Galaxy

Safety firstDo not clear data or uninstall an app holding unsaved notes, recordings, sign-in codes, or game progress.
If one app has trouble, start with that app. If many apps close, check Device care storage first.

  1. Check for a software update

    Open Settings > Software update > Download and install. Follow the on-screen steps if one is available.

  2. Force stop the app

    Open Settings > Apps > the problem app. Tap Force stop > OK, then open the app again.

  3. Update the app

    Open Play Store > your profile picture > Manage apps & device > Updates available. Tap Update beside the app. Also check Galaxy Store > Menu > Updates.

  4. Clear only the temporary cache

    Open Settings > Apps > the app > Storage > Clear cache. Do not tap Clear data unless the app is backed up.

  5. Check free space

    Open Settings > Device care > Storage. Remove only downloads or apps you can restore.

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