Google Pixel • Connections • 10–20 minutes
No network connection — Google Pixel
Check for an Android update
Why: An Android update can repair the phone software that controls the SIM, Wi‑Fi, and Bluetooth.
What to do: Connect to any working Wi‑Fi network if one is available. Open Settings > System > Software updates > System update, then tap Check for update. Follow the on-screen steps if one appears. If no connection works, continue to step 2.
What to look for: After the Pixel restarts, check whether the cellular bars, Wi‑Fi symbol, or Bluetooth device returns.
Turn Airplane mode off and refresh the radios
Why: Airplane mode turns off the Pixel’s wireless connections, and toggling it can refresh a stuck connection.
What to do: Open Settings > Network & internet. If Airplane mode is on, turn it off. If it is already off, turn it on, wait 15 seconds, then turn it off again.
What to look for: Wait up to one minute for cellular bars, the Wi‑Fi symbol, or a Bluetooth connection to return.
Make sure mobile data is turned on
Why: Calls may still work while apps have no internet if Mobile data is off.
What to do: Open Settings > Network & internet > SIMs. Tap your carrier, turn on Use SIM, then turn on Mobile data. Do not erase an eSIM.
What to look for: Confirm both switches remain on, then open a webpage with Wi‑Fi turned off.
Reconnect to Wi‑Fi
Why: A saved Wi‑Fi connection can stop working after its password or router settings change.
What to do: Open Settings > Network & internet > Internet. Turn Wi‑Fi on, tap the network name, and enter its password if asked. If it says No internet, test another Wi‑Fi network before changing the Pixel.
What to look for: The network should say Connected and the Wi‑Fi symbol should appear at the top of the screen.
Turn Bluetooth on and reconnect one device
Why: Testing one known device shows whether Bluetooth itself is unavailable or only one accessory lost its pairing.
What to do: Open Settings > Connected devices > Connection preferences > Bluetooth and turn on Use Bluetooth. Return to Connected devices > Pair new device, put one accessory in pairing mode, then tap its name.
What to look for: The accessory should appear under Connected devices. If it does, Bluetooth is working even if another device still fails.
Restart the Pixel
Why: Restarting reloads the wireless services without removing saved networks or accounts.
What to do: Hold Power and Volume Up, then tap Restart.
What to look for: After startup, wait one minute and check for cellular bars, the Wi‑Fi symbol, and Bluetooth again.
Reset network settings only as a last step
Why: This can repair damaged connection settings, but it removes saved Wi‑Fi networks and Bluetooth pairings.
What to do: Write down any Wi‑Fi passwords you need. Open Settings > System > Reset options > Reset Bluetooth & Wi‑Fi, then tap Reset settings and confirm. If mobile data still fails, return to Reset options > Reset mobile network settings and confirm.
What to look for: Afterward, reconnect to Wi‑Fi and one Bluetooth device, then test mobile data again.