← Back to all guides

Google Pixel • Water & heat • Act now

Phone got wet — Google Pixel

Safety firstGet repair help after salt water, pool water, sweet drinks, long submersion, or any heat, smell, swelling, smoke, or strange behavior.
Water resistance wears down over time. Salt water and sweet drinks can cause damage after the Pixel looks dry.
  1. Unplug it and turn it off

    Disconnect every cable. Hold Power and Volume Up, then tap Power off. If touch does not work, stop pressing buttons.

  2. Remove the case and dry outside

    Use a soft, lint-free cloth. Hold the USB-C opening downward so liquid can drain.

  3. Use normal airflow

    Leave the Pixel in a dry place with airflow. Do not use rice, heat, compressed air, or put anything in the USB-C opening.

  4. Wait for the USB warning to clear

    Do not reconnect a cable while the USB port disabled or liquid warning remains. Use wireless charging only if the outside is fully dry and the phone supports it.

  5. Back up after it works normally

    Open Settings > Google > Backup, then tap Back up now while on Wi‑Fi and power.

← Back to all guides