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Google Pixel • Connections • 5–15 minutes

Bluetooth device will not connect — Google Pixel

Safety firstFor a car, hearing device, watch, or medical device, follow that device’s instructions before resetting Bluetooth settings.
A Bluetooth device may connect to only one phone or computer at a time. Disconnect it from nearby devices first.

  1. Check for an Android update

    Open Settings > System > Software updates > System update, then tap Check for update. Follow the on-screen steps if one is available.

  2. Open Bluetooth settings

    Open Settings > Connected devices > Connection preferences > Bluetooth and turn on Use Bluetooth.

  3. Put the other device in pairing mode

    Use the headphones, car, watch, or speaker button until its light shows it is ready to pair.

  4. Remove the old connection

    Open Settings > Connected devices > Previously connected devices. Tap the gear beside the device, then tap Forget device > Forget device.

  5. Pair it again

    Open Settings > Connected devices > Pair new device. Tap the device name and complete any code shown.

  6. Restart the Pixel if it stays missing

    Hold Power and Volume Up, then tap Restart.

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