Apple iPhone • Power • 5–30 minutes
Phone will not charge — Apple iPhone
Check for an iOS update
If the phone can turn on and has enough battery to finish an update, check for one first. If it cannot stay on, continue to the next step. Open Settings > General > Software Update. If an update is available, tap Update Now and follow the on-screen steps.
Try the outlet and charging parts
Test another wall outlet. Then test a cable and Apple-compatible power adapter that charge another device.
Inspect and clear the charging opening
Turn off the iPhone: open Settings > General > Shut Down, then drag the slider. Use a bright light to look for lint. If you see dry debris, use short, gentle bursts of compressed air from a can to blow it out. Keep the can upright, and do not put the straw, metal, liquid, or a sharp tool inside the opening.
If the iPhone is hot, let it reach room temperature
Unplug it, remove the case, and let it sit indoors. Do not use a refrigerator or freezer.
Restart and reconnect
Hold the Side button until the Apple logo appears. After it starts, connect the charger directly to the iPhone.
Check Battery settings
Open Settings > Battery. If you see a charging-hold or temperature message, follow that message before testing again.